Dynavac - Manufacturing - Sales Cloud Implementation

• Dynavac India Pvt Ltd manufacturer of industrial and commercial cleaning equipment and dust collection machines for industries since 1989.
• First industrial vacuum cleaner manufacturer in India.
• Operates in multiple locations in India and business type is B2B and B2C.
• Inno Valley Works proud to as a salesforce support partner to them.

As the Business grew, taking on clients, expanding its business and reaching new territories, Dynavac was facing  challenges such as:

• The lead management is not in a efficient process and the conversion rate was very low and their existing system is not mobile friendly.
• Sales funnel management activities include segmenting leads, analyzing customer behavior, creating personalized experiences for prospects, and measuring ROI from sales execution.
• The Sales teams were struggling with slow sales cycle as much of their time was getting allocated to generating quotes, proposals, and gaining approvals. They wanted to fasten the lead to cash process by simplifying the complexities around end-to-end quote generation process.
• Workflow and information sharing between departments (Sales,Service Engineers, CSM, R&D and Installation Engineers)
• Inefficient Standard and Non standard Product Design,costing and approval, which consumed lots of time to close the Deal.
• To place an order, they would communicate to their sales channel, who in turn will process the parts/products order(s). This was a laborious task which consumed several man-hours to verify the requested details, Confirm the parts, Cost , design  and perform approval across various hierarchies and complete the order processing.

• Dynavac selected Inno Valley Works as its partner based on its experience implementing Sales Cloud, Service Cloud and Field Service Lightning.
• Inno Valley Works Solutions began the Sales Cloud implementation process by conducting comprehensive discovery sessions with Dynavac business teams to dive into their business requirements and gain a complete understanding of existing business processes. Inno Valley Works facilitated process mapping exercises, configured new Salesforce record types and reports and implemented advanced Sales Cloud functionality. 
• A significant amount of data was imported to Salesforce from their existing systems and MS-Excel Sheets.
• Improved productivity of the entire sales team driven by more accurate and faster quote generation and access to comprehensive analytics of the entire process.
• Reduced conversion time, leading to shorter sales cycles, and increased conversion leading to accelerated revenue growth.
• Sales team were able to generate dynamic pricing and accommodate approvals of designs and discounts faster with the multiple hierarchies.

• The coordination between Sales – Pricing Team – Management team increased a lot which intent reduced time on submitting a proposal to the customer.
• The error free and accurate quotation generated by the pricing team.
• As a business, the management has complete visibility of their forecasted business based on each territory and region.
• Increased sales and reporting efficiency.
• Witness the increase in productivity and reduction in time upon successful delivery of the project.
• Optimize every aspect of their operations.
• improved communication between teams, real time data for better insights.