Industry
Non-Profit Organisation
Non-Profit
Products
WatBox
Customer Overview
- Sri Venkata Krishna Brundavana Melbourne (SVKB) is a non-profit organization dedicated to serving the devotees of Sri Raghavendra Swamiji in Australia.
- They recently established the Southern Hemisphere’s first Raghavendra Swamiji Temple, providing a spiritual haven for followers.
- SVKB is actively involved in fundraising campaigns and managing devotee activities to support their mission and temple operations.
Problem Statement
- SVKB faced challenges in effectively connecting with their devotees through traditional email channels.
- Despite their efforts to organize events and fundraising campaigns, they struggled to maintain consistent communication and awareness among devotees.
- The organization needed a solution to streamline communication and keep devotees informed about upcoming events and campaigns in a timely manner.
Solution Implemented
- SVKB faced challenges in effectively connecting with their devotees via email.
- They struggled to keep devotees informed about ongoing campaigns, events, and activities due to low email engagement rates.
- The organization sought a solution to improve communication channels and ensure devotees remained aware and engaged with SVKB’s initiatives.
Result
- WatBox solution enhanced SVKB’s communication and engagement with devotees.
- WhatsApp usage led to higher responsiveness and participation in events and campaigns.
- Tracking delivery rates provided insights for refining communication strategies.
- SVKB remained connected with devotees, boosted fundraising, and reinforced their mission.