Symphony Talent - Tableau Analytics

• Symphony Talent is a US based recruitment & marketing CRM software/platform company that helps talent acquisition teams automate tasks and empower candidate interactions.
• They are a global leader in Employer Brand and Candidate Experience solutions for some of the world’s leading brands Product
• Employees Count : 400-500 
• 170 active Salesforce  licences and Inno Valley Works we are a proud support partner to them for the last one year.

Symphony Talent was looking for a trustworthy partner for supporting the Salesforce data analysis.

• Analysing the current Salesforce data for quality and insights.
• Finding the Sales and products performance, and Sales Trend, Regions wise Sales.
• Visualizing the Risk & customer churn based on the renewals and products.
• Needed visibility on their customer migration and churn.

Inno Valley Works Team started working closely with key stakeholders and business users and proposed below solution.

• Prepared the data sets based on the sales data.
• Connected all the sales data from account, Opportunity, Products, SDR’s, Sales Executives.
• Build the interactive dashboard with Sales pipeline, ACV by account manager/region/product wise deals closed won.
• Enabled filters for timeline on closed deals, sales owner / managers, type of deals.
• Established the report for the Specific product with renewal deals to measure the risk and customer status.

• Leadership started following the Dashboards for sales pipeline.
• Quality data populated by the team for the reporting.
• Easy to measure the Sales/region/product performance and prioritize them.
• Helps to identifying the account needs more attention and reducing the churn.
• Stakeholders following the Dashboard and take data driven business decisions.