As the Business grew, taking on clients, expanding its business and reaching new territories, Dynavac was facing challenges such as:
The lead management is not in a efficient process and the conversion rate was very low and their existing system is not mobile friendly.
Sales funnel management activities include segmenting leads, analyzing customer behavior, creating personalized experiences for prospects, and measuring ROI from sales execution.
The Sales teams were struggling with slow sales cycle as much of their time was getting allocated to generating quotes, proposals, and gaining approvals. They wanted to fasten the lead to cash process by simplifying the complexities around end-to-end quote generation process.
Workflow and information sharing between departments (Sales,Service Engineers, CSM, R&D and Installation Engineers)
Inefficient Standard and Non standard Product Design,costing and approval, which consumed lots of time to close the Deal.
To place an order, they would communicate to their sales channel, who in turn will process the parts/products order(s). This was a laborious task which consumed several man-hours to verify the requested details, Confirm the parts, Cost , design and perform approval across various hierarchies and complete the order processing.
