Email URL Hack for Lightning Experience

Introduction

Customer expectations in the marketplace fly sky high, leading to unstable customer interaction with a high churn rate. Moreover, every company is addressing how it interacts with its customers to preserve and improve customer interaction.So we came up with a solution for sending email from Salesforce with the custom lightning component which can be used anywhere, on any object in the salesforce organization.

What is the problem?

1. URL hack is possible in Salesforce classic, but not in lightning experience for Email fields pre-populations
2. We cannot add new custom lookup fields for contact/lead in standard email composing page
3. We can not populate email addresses, subject and body based on certain criteria
4. Auto-populate or auto-selection of Email templates not possible based on criteria

Solution:

1. The custom lightning component provides the existing functionality and also provides some additional functionality
2. From address and To address can be auto-populated based on user needs(Ex: From address can be populated based on user role)
3. Users are able to select email templates based on user needs, auto-populate the template content based on criteria.
4. Functionality to add Attachments and able to remove
5. This can be used in any object and can be incorporated with any component
6. This component also works as stand-alone and but still, emails can be linked to any related record using custom lookup fields